November Office Hours Agenda

Have you ever had someone tell you to “not to take something personally”?

Has it helped?

In the community association world, management professionals are subjected to increasing hostility from a number of sources. This isn't unique to the management world—one need only look to local, state, and federal politics to see that civility among people, even those with a shared objective, is on the decline. In this discussion, Tim and David will discuss a step-by-step process to help manage painful personal attacks. This will help attendees have increased awareness on how to evaluate personal attacks and how to live with more peace of mind when they do occur.